Location-Based SMS

Reaching your customers... just got smarter and faster.

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Frequently Asked Questions:

1.

What is the Location-Based SMS service from stc?

It is a service that enables businesses and government entities to send instant, targeted text messages (SMS) to users' mobile phones based on their real-time geographic presence and movement within pre-selected areas on the map.

2.

How does this service differ from regular Bulk SMS?

Regular SMS is sent to static contact lists regardless of where the recipients are located. In contrast, Location-Based SMS relies strictly on real-time location and timing—a message is only delivered when a user is physically inside the targeted zone or crosses its boundary.

3.

Can I filter the target audience within the geographic area?

Yes, absolutely. The service allows you to combine location data with smart demographic filters. You can customize your audience based on gender, nationality, or specific age groups to ensure maximum relevance.

4.

Is the service limited to marketing campaigns only?

No, the service is highly flexible and supports multiple use cases. Beyond marketing, it is widely used to broadcast emergency alerts, live weather updates, and road closure announcements, making it an ideal tool for municipalities, ministries, and universities.

5.

Do messages reach users coming from other networks or international roaming?

Yes, the service supports targeting visitors and customers within the designated area even if they are using other local networks or international roaming services, ensuring comprehensive geographic coverage.

6.

How does the entry and exit feature (Geofencing) work?

Once you define a specific boundary on the map (such as your branch's radius or a neighborhood), the system automatically triggers and delivers the text message to the user's phone the moment they cross into or out of that zone.

7.

Does this service benefit small and medium enterprises (SMEs)?

Definitely. It allows small businesses like local restaurants, cafés, and clinics to focus of their marketing spend on customers in their immediate vicinity, increasing foot traffic and eliminating ad spend waste.

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