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Q: Who is eligible to Trade-in Program?

A: All existing and new customers as well as other operators beneficiaries.


Q: Does Trade-in Program cover all smart devices?

A: Trade-in Program covers devices provided and mentioned in the tables. In addition, smart device must comply with conditions and standards.


Q: Are service rates fixed for customer?

A: The prices provided by service representative are fixed and non-negotiable.


Q: How do I create an e-wallet?

A: Service provider will create an account for you after providing him/her with required data.


Q: Am I entitled to trade-in more than one device?

A: Yes, you are. Trade-in process amount will be deposited in e-wallet.