*Offer only valid in stores. 

Program Overview:

Trade-in Program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.

Program features for customer:

• Trade-in old device with new one.
• Ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
• Ability to use the amount in the customer's e-wallet in stc stores.
• The device box and accessories are not required, the device is only required for trade-in program.
• The device that the customer will trade in does not have to be purchased from stc.
• Offers are available for cash and installment sales.

How to benefit from the program:

You can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:

1- Login to mystc application

2- Click on the store icon

3- Click on Trade in your device.

4- Choose the category of your device.

5- Enter all your device information and details.

6- Obtain your device's initial pricing and Summery.

7- Select the Day and Time to Make the Appointment .

The device will be evaluated according to the following table:

Learn more about the various devices covered by the trade-in program, click here

1- The Trade in program is applicable to specific devices such as (iPhone, iPad, and Samsung).

2-Devices must be examined and evaluated by the employee before being accepted into the program ,moreover he determine the final price of the device.

3-iPhones are evaluated based on battery life to determine the device's final price.

4- Customer is not entitled to return his/her mobile phone after replacing it, or get its value in cash (the device value shall be deposited, after customer approval, in his/her electronic wallet).

5- stc has the right to reject any device that does not meet the conditions, and also has the right to suspend or amend the program at any time.

6- The customer may use the amount in the electronic wallet to buy a smart device or a new accessory from stc.

7- Trade-in offers do not include free accessories or gifts with the devices.