Program Overview:

Trade-in Program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.

Program features for customer:

• Trade-in old device with new one.
• Ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
• Ability to use the amount in the customer's e-wallet in stc stores.

How to benefit from the program:

The customer need to visit one of the collection points in stc stores here or one of stc devices maintenance centers to evaluate and receive the old device “if the trade in offer is accepted by the customer”. And then, stc agent will deposit the old device value in the customer e-wallet (device will be evaluated based on its current condition with Grade A or Grade B according to following tables.

Apple Watch

1- The Trade in program is applicable to specific devices (Please check the devices tables).

2- This program is available in those exhibitions .

3- Any mobile to be replaced shall be examined and evaluated before being accepted in the program.

4- Customer is not entitled to return his/her mobile phone after replacing it, or get its value in cash (the device value shall be deposited, after customer approval, in his/her electronic wallet).The customer is not entitled to retrieve the mobile phone after replacing it, nor can be obtain its value in cash (the value of the device is deposited after customer’s approval for this in the customer’s electronic wallet)

5- stc has the right to reject any device that does not meet the conditions, and also has the right to suspend or amend the program at any time.

6- The customer may use the amount in the electronic wallet to buy a smart device or a new accessory from stc.

7- Trade-in offers do not include free accessories or gifts with the devices.