program overview:

trade-in program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.

Get an additional discount of up to § 500 on the iPhone 17 series, and an additional discount of up to § 800 on the Galaxy series.

program features for customer:

• trade-in old device with new one.
• ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
• ability to use the amount in the customer's e-wallet in stc stores.
• the device box and accessories are not required, the device is only required for trade-in program.
• the device that the customer will trade in does not have to be purchased from stc.
• offers are available for cash and installment sales.

how to benefit from the program:

you can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:

1- login to mystc application

2- click on the store icon

3- click on Trade in your device.

4- choose the category of your device.

5- enter all your device information and details.

6- obtain your device's initial pricing and Summery.

7- select the day and time tomake the appointment .

the device will be evaluated according to the following table:

learn more about the various devices covered by the trade-in program, click here

1- the trade in program is applicable to specific devices such as (iPhone, iPad, and Samsung).

2-devices must be examined and evaluated by the employee before being accepted into the program ,moreover he determine the final price of the device.

3-iPhones are evaluated based on battery life to determine the device's final price.

4- customer is not entitled to return his/her mobile phone after replacing it, or get its value in cash (the device value shall be deposited, after customer approval, in his/her electronic wallet).

5- stc has the right to reject any device that does not meet the conditions, and also has the right to suspend or amend the program at any time.

6- the customer may use the amount in the electronic wallet to buy a smart device or a new accessory from stc.

7- trade-in offers do not include free accessories or gifts with the devices.