Trade-in Program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.
Program features for customer:
- Trade-in old device with new one.
- Ability to use old device value to purchase accessories (headphones, chargers, ... etc.)
- Ability to use the amount in the customer's e-wallet in stc stores.
- The device box and accessories are not required, the device is only required for trade-in program.
- The device that the customer will trade in does not have to be purchased from stc.
- Offers are available for cash and installment sales.
How to benefit from the program:
You can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:
1- Login to mystc application
2- Click on the store icon
3- Click on Trade in your device.
4- Choose the category of your device.
5- Enter all your device information and details.
6- Obtain your device's initial pricing and Summery.
7- Select the Day and Time to Make the Appointment .
The device will be evaluated according to the following table:
||Clean screen, No scratches visible from 30cm
||Clean body,No scratches visible from 30cm
|| Minor scratches (less than 5mm) visible from 30cm
||Minor scratches (less than 5mm) visible from 30cm
|Multiple Scratches or Cracked Screen or pixelated dots or pink line or burnt screen
||Any crack, Major dents or Major scratches or Major Paint wear or Casing bent or camera lens