Peace of Mind for your New Mobile Phone!

stc provides protection to your phone against any damage not covered by the manufacturer's warranty. With stc Protect service package, we protect your new phone throughout the life of your device contract
stc Protect is available for selected devices ، only and not available for device sold in bundles

Comprehensive protection and distinguished service

Because your peace of mind matters to us, the service includes:

• Pickup & drop-off service of the device at their doorstep.
• Repair of broken device screen.
• Fixing breakdowns due to liquid exposure.
• Fixing the device from any technical defect.
• Replacing the device with a new one if required.

Activating the protection

After purchasing your device contract, you can activate the subscription to protect your device within the specified period.

• First 30 days from the date of device purchase for postpaid subscribers of mofawtar 2, 3 and 4 Plans
• First 90 days from the date of device purchase for postpaid subscribers of mofawtar 5 plans

Activate your subscription now

Get the service at 33.35 SR per month until the end of your device contract!
With a fee of 401.35 SR when you want to repair or replace your device every time*

* The term of the stc protect contract is 12, 18 or 24 months, in accordance with the period chosen for the device’s contract
* Customers are entitled to 2 device repairs or 1 replacement
* Prices are 15% VAT inclusive

Activation Channels

You can activate the service after purchasing your phone on an installment or discount program through any of these channels

• mystc application
• Send 781 to 900
• Call 900
• Visit our retail shop

Technical Support

* Get an instant support in the event of any malfunction or damage to your device, by calling the service center: 8001243020
* If you subscribed to the service before the date of 25 November 2019, please call the following number for technical support: 08111700313