Peace of Mind for your New Mobile Phone!

stc provides protection to your phone against any damage not covered by the manufacturer's warranty. With stc Protect service package, we protect your new phone throughout the life of your device contract
stc Protect is available for selected devices ، only and not available for device sold in bundles

Comprehensive protection and distinguished service

Because your peace of mind matters to us, the service includes:

• Pickup & drop-off service of the device at their doorstep.
• Repair of broken device screen.
• Fixing breakdowns due to liquid exposure.
• Fixing the device from any technical defect.
• Replacing the device with a new one if required.

Activate your subscription now

Get the service by choosing one of the following packages.

The installment contract plan for the device determines the service's monthly fees.

• With a fee of 99 SR when you want to repair a device or 349 SR when you replace your device.
• Fee of repair or replacement for customers who subscribed prior to 14-Nov-2022 is 401.35 SR.
• Prices are 15% VAT inclusive.
• Terms and conditions apply
  

Activating the protection

*The customer can subscribe to one of stc's premium protection service packages for devices, which are available within the first 30, 60 or 90 days from the date of purchasing the device. The duration depends on the protection package chosen by the customer and is called (the period available for subscription).

*The customer can subscribe to one of stc's premium protection service packages  as an installment contract  or in cash .

Activation Channels

You can activate the service after purchasing your phone on an installment or discount program through any of these channels

• mystc application
• Call 900
• Send stc Protect to 900
• Visit our retail shop

Technical Support

* Get an instant support in the event of any malfunction or damage to your device, by calling the service center: 8001243020