The embedded SIM or eSIM is a technology that enables you to activate postpaid and prepaid plans without the use of normal physical SIM.
Advantages of eSIM:
- Use of one number for work and another one for personal calls.
- Having two or more numbers on the same device.
Difference between the eSIM and the traditional SIM
eSIM is embedded within the device. You will have a voucher that contains QR Code that requires you to scan this code in order to download the eSIM on the mobile, while the traditional SIM is removable and replaceable at any time.
Where eSIM is available?
- mystc app. (you will get it directly without the need for delivery).
- All sales offices in KSA.
- mystc portal
Cost of eSIM
Upgrading the traditional SIM to eSIM costs you 57.5 SAR for the postpaid number and 28.75 SAR for the prepaid number, including VAT، and transferring eSIM between Apple devices is with no additional charges.
How to order eSIM via mystc app
- Enter the store in the app
- Click on get a new number
- Choose your SIM type (prepaid or postpaid)
- Choose the suitable plan
- Choose “Use eSIM” and complete the steps
How to change your current SIM to eSIM via mystc app
- Click on “Manage” in the app homepage
- Click on the SIM icon on the top of the page
- Click on your SIM
- Click on “Replace SIM”
- Choose “Use eSIM” and complete the steps
How to activate eSIM:
1. The client must scratch the QR Code.
2. The internet must be available on the device in order to activate eSIM (either via WiFi or via the internet of the ordinary SIM in the device).
3. Upon activating the eSIM on the device, it cannot be used on another device, and in case of changing the device, you need to do another eSIM replacement, as the eSIM will not work on another device after activating on the original one.
4. Request the eSIM and generate a QR code from the mystc app
5. Make sure that your device is connected to the internet or Wi-Fi
6. Follow the activation steps according to your device system:
For iOS such as Apple iPhone:
Go to Settings, select Cellular, tap Add Cellular Plan, and scan the QR code with your device's camera. Or through the mystc app, go to the My Orders page, then from Previous Orders, open the eSIM request you want to activate. Tap "View SIM", then select "Activate eSIM on Device" and follow the on-screen instructions.
For Android devices such as Samsung:
Go to Settings, select Connections, SIM Manager, tap Add Mobile Plan, and scan the QR code with your device's camera follow the on-screen instructions.
For Android devices such as Huawei:
Go to Settings, select Mobile Network, Manage SIM Cards, tap Add eSIM, and scan the QR code with your device's camera follow the on-screen instructions.
How to Transfer eSIM between Apple devices:
1. make sure both devices are updated to the latest system version or at least iOS 26, and connected to Wi-Fi.
2. on the new device, make sure you are signed in with the same iCloud account from your old device, or that your old device is unlocked and bluetooth is enabled.
3. during setup on your new device, go to settings > cellular > add eSIM, then choose:
4. "transfer from nearby iPhone"
5. follow the on-screen instructions to complete the transfer.
eSIM Supported Devices:
Apple |
Samsung |
Huawei | HONOR | Xiaomi | Motorola | Nothing |
iPhone 17 Series |
Galaxy S25, S25+, S25 Ultra |
Huawei Pura 70 Pro | HONOR Magic series | Xiaomi 15 series | Motorola Razr series | phone 3 |
iPhone 16 Series |
Galaxy Fold Series |
Huawei Pura 80 series | HONOR 90 | Xiaomi 14 series | Motorola Edge series | phone 3 Pro |
iPhone 15 Series |
Galaxy S24, S24+, S24 Ultra |
Huawei P40 | HONOR 200 | Xiaomi 13 series | Motorola G75 | |
iPhone 14 Series |
Galaxy S23, S23+, S23 Ultra |
Huawei P40 Pro | HONOR 200 Pro | Xiaomi 12T Pro | Motorola G85 | |
iPhone 13 Series |
Galaxy S22, S22+, S22 Ultra |
Huawei Mate 40 Pro | HONOR Magic 6 Pro | Redmi Note 14 Pro+ | Motorola G56 | |
iPhone 12 Series |
Galaxy S21, S21+, S21 Ultra |
HONOR 400 | Redmi Note 14 Pro | Motorola G35 | ||
iPhone 11 Series |
Galaxy S20, S20+, S20 Ultra |
HONOR 400 Pro | Redmi Note 13 Pro+ | |||
iPhone XS, XS Max, XR | Galaxy Z Flip 6 | HONOR Magic V Flip2 | Redmi Note 13 Pro | |||
iPhone SE 3, SE 2 | Galaxy Z Fold 6 | |||||
Celluar iPad Pro 13-inch (M4) | Galaxy Z Flip 5 | |||||
Celluar iPad Pro 12.9-inch (3rd through 6th generation) | Galaxy Z Fold 5 | |||||
Celluar iPad Pro 11-inch (M4) | Galaxy Z Flip 4 | |||||
Celluar iPad Pro 11-inch (1st through 4th generation) | Galaxy Z Fold 4 | |||||
Celluar iPad Air 13-inch (M3) | Galaxy Z Flip 3 | |||||
Celluar iPad Air 11-inch (M3) | Galaxy Z Fold 3 | |||||
Celluar iPad Air 13-inch (M2) | Galaxy Z Flip | |||||
Celluar iPad Air 11-inch (M2) | Galaxy Z Fold 2 | |||||
Celluar iPad Air (3rd through 5th generation) | Galaxy Note 20 | |||||
Celluar iPad A16 | Galaxy A56, A55, A54, A53 | |||||
Celluar iPad (7th through 10th generation) | Galaxy Tablet S9/S10 Cellular | |||||
Celluar iPad mini A17 Pro | ||||||
Celluar iPad mini (5th and 6th generation) |