It is a program of excellence designed for stc special customers. It introduces them to a world of exclusive and high-end personalized services 24\7. As an expression of their uniqueness.
You can benefit from the available discounts by providing the partner with their mobile number. A message will be sent to the customer with a temporary PIN to take advantage of the discount.
How can I join?
If you have a postpaid or landline service, you will be included in the program automatically when your total payments in 12 months fall within one of Tamayouz categories:
How long will I maintain in a tier?
You will maintain in the tier for 12 months period, then there will be an assessment happening to see the customer’s last 12 months spending, and you will either stay in the same tier, get an upgrade, or a downgrade.
Can Sawa and Landline customers join tamayouz program?
No, for Sawa customer.
Yes, for landline customers.
What are the advantages of tamayouz?
There are several advantages given to each tamayouz category from inside discounts and offers on stc services to outside discounts with our partners.
For full details, please use mystc or visit http://stc.sa/loyaltyprogramsen
Will I receive qitaf points as a tamayouz member?
Can anyone activate, cancel or change tamayouz discounts?
How can tamayouz customers choose tamayouz keys for mobile benefits?
There are 3 channels to activate their keys; through mystc application, send “tamayouz to 900” or call 900 and ask the staff to activate.
What do tamayouz customers need to do to get tamayouz partners discount?
Just to provide any number under his/her ID and provide the OTP number to the partner to activate the discount.
How do I know my loyalty number? Can I change it?
From mystc application ONLY:
1) View your profile
2) Click on Primary number
3) You will find at the bottom the primary number
You can click and choose any number under your ID
What is the excluded services from awarding tamayouz membership points?
tamayouz membership points is awarded in all stc services except DCB services.