The service is provided by the Saudi Press Agency “SPA”, the trusted source for local and international news. It keeps you updated with the local, Arabs and global events, delivered straight to your mobile. Enjoy real-time updates covering political, economic, sports, and cultural news, with comprehensive coverage and in-depth analysis that keeps you at the heart of the action, wherever you are.

Shofha

Shofha is a video on demand platform that offers our users the ultimate experience to select when and where to watch, and what to watch

Fight Club

The Fight Club is a video-on-demand (VOD) service that brings you live coverage of the most exciting events in combat sports. You can also replay matches anytime, ensuring you never miss a moment.

With The Fight Club, enjoy top-tier matches in mixed martial arts, boxing, taekwondo, kickboxing, Muay Thai, wrestling, and more.

Unlimited SMS

This service enables sawa customers to send unlimited free SMSs every day between 11 pm and 9

KMMEL

This service is for all sawa customers. As a KMMEL service subscriber, you’ll receive an extra balance of 5.50 SR every time your credit reaches zero.

Sawa Gifting

Sawa customers can now gift sawa packages to other sawa lines with ease through mystc app by following these steps: Click Manage icon – Subscriptions and go down the page - Send a Gift

TOP ME UP

The minimum transfer balance that can be requested in a single SMS by Sawa customers is 5 SR. The maximum transfer balance that can be requested in a single SMS by Sawa customers is 20 SR.

Credit Transfer

The service is available for active prepaid subscribers only. The credit sender has to have enough credit in his balance to transfer credit to others. 20 SR must be left in the credit sender balance after the transfer.

Friends and Family

Friends & Family service gives you 25% discount on your calls and SMSs to your favourite numbers. Sawa customers can choose: 4 mobiles within stc network.

Collect Call

No settings or activation required. You can call even when you don't have credit. Available to all stc postpaid and prepaid customers Works only between stc customers and not with other operators.

Credit Limit

The credit limit policy aims at improving customer experience by including all fees in one single bill cycle within the customer’s credit limit.

Budget Control

Make voice and video calls even when your stc postpaid line is temporarily suspended. Make international calls even if you're not subscribed to the international calls service.

Upgrade your prepaid line to postpaid

With mystc app, upgrading your package becomes easier! Upgrade your package and be introduced to a great benefits with our postpaid plans

Upgrade quicknet prepaid to postpaid

upgrade your quicknet prepaid package to postpaid quicknet plans

Recharge sawa from the Postpaid

Minimum recharge at one time is 15, while the maximum recharge is 200. Maximum daily recharge limit is 200. The monthly limit is 500 You can use one of the following top up categories: 15, 20, 25, 30, 50, 100 or 200 .

stcwifi service

The stcwifi service allows you to browse the internet outdoors at high speed, smoothly and easily, in over 30,000 locations across the KSA.

Promotional Messages Control

stc provides for its customers with no charges a service to control receiving unwanted promotional messages. Customers will get various options when subscribing to this service by sending 3311 to 900.

Roaming Control

Benefit from the best roaming rates due to stc’s strategic partnerships with various network providers around the world. stc sends welcome SMS to customers traveling to countries in the offer, it also includes the prices in the SMS.

eSIM

The embedded SIM or eSIM is a technology that enables you to activate postpaid and prepaid plans without the use of normal physical SIM.

Advantages of eSIM:

Use of one number for work and another one for personal calls.
Having two or more numbers on the same device.

Difference between the eSIM and the traditional SIM

eSIM is embedded within the device. You will have a voucher that contains QR Code that requires you to scan this code in order to download the eSIM on the mobile, while the traditional SIM is removable and replaceable at any time.

Where eSIM is available?

mystc app. (you will get it directly without the need for delivery).
All sales offices in KSA.
mystc portal

Cost of eSIM

Upgrading the traditional SIM to eSIM costs you 57.5 SAR for the postpaid number and 28.75 SAR for the prepaid number, including VAT، and transferring eSIM between Apple devices is with no additional charges.

How to order eSIM via mystc app

Enter the store in the app
Click on get a new number
Choose your SIM type (prepaid or postpaid)
Choose the suitable plan
Choose “Use eSIM” and complete the steps

How to change your current SIM to eSIM via mystc app

Click on “Manage” in the app homepage
Click on the SIM icon on the top of the page
Click on your SIM
Click on “Replace SIM”
Choose “Use eSIM” and complete the steps

How to activate eSIM:

1. The client must scratch the QR Code.

2. The internet must be available on the device in order to activate eSIM (either via WiFi or via the internet of the ordinary SIM in the device).

3. Upon activating the eSIM on the device, it cannot be used on another device, and in case of changing the device, you need to do another eSIM replacement, as the eSIM will not work on another device after activating on the original one.

4. Request the eSIM and generate a QR code from the mystc app

5. Make sure that your device is connected to the internet or Wi-Fi

6. Follow the activation steps according to your device system:

For iOS such as Apple iPhone:

Go to Settings, select Cellular, tap Add Cellular Plan, and scan the QR code with your device's camera. Or through the mystc app, go to the My Orders page, then from Previous Orders, open the eSIM request you want to activate. Tap "View SIM", then select "Activate eSIM on Device" and follow the on-screen instructions.

For Android devices such as Samsung:

Go to Settings, select Connections, SIM Manager, tap Add Mobile Plan, and scan the QR code with your device's camera follow the on-screen instructions.

For Android devices such as Huawei:

Go to Settings, select Mobile Network, Manage SIM Cards, tap Add eSIM, and scan the QR code with your device's camera follow the on-screen instructions.

How to Transfer eSIM between Apple devices:

1. make sure both devices are updated to the latest system version or at least iOS 26, and connected to Wi-Fi.

2. on the new device, make sure you are signed in with the same iCloud account from your old device, or that your old device is unlocked and bluetooth is enabled.

3. during setup on your new device, go to settings > cellular > add eSIM, then choose:

4. "transfer from nearby iPhone"

5. follow the on-screen instructions to complete the transfer.

eSIM Supported Devices:

Apple	Samsung	Huawei	HONOR	Xiaomi	Motorola	Nothing
iPhone 17 Series	Galaxy S25, S25+, S25 Ultra	Huawei Pura 70 Pro	HONOR Magic series	Xiaomi 15 series	Motorola Razr series	phone 3
iPhone 16 Series	Galaxy Fold Series	Huawei Pura 80 series	HONOR 90	Xiaomi 14 series	Motorola Edge series	phone 3 Pro
iPhone 15 Series	Galaxy S24, S24+, S24 Ultra	Huawei P40	HONOR 200	Xiaomi 13 series	Motorola G75
iPhone 14 Series	Galaxy S23, S23+, S23 Ultra	Huawei P40 Pro	HONOR 200 Pro	Xiaomi 12T Pro	Motorola G85
iPhone 13 Series	Galaxy S22, S22+, S22 Ultra	Huawei Mate 40 Pro	HONOR Magic 6 Pro	Redmi Note 14 Pro+	Motorola G56
iPhone 12 Series	Galaxy S21, S21+, S21 Ultra		HONOR 400	Redmi Note 14 Pro	Motorola G35
iPhone 11 Series	Galaxy S20, S20+, S20 Ultra		HONOR 400 Pro	Redmi Note 13 Pro+
iPhone XS, XS Max, XR	Galaxy Z Flip 6		HONOR Magic V Flip2	Redmi Note 13 Pro
iPhone SE 3, SE 2	Galaxy Z Fold 6
Celluar iPad Pro 13-inch (M4)	Galaxy Z Flip 5
Celluar iPad Pro 12.9-inch (3rd through 6th generation)	Galaxy Z Fold 5
Celluar iPad Pro 11-inch (M4)	Galaxy Z Flip 4
Celluar iPad Pro 11-inch (1st through 4th generation)	Galaxy Z Fold 4
Celluar iPad Air 13-inch (M3)	Galaxy Z Flip 3
Celluar iPad Air 11-inch (M3)	Galaxy Z Fold 3
Celluar iPad Air 13-inch (M2)	Galaxy Z Flip
Celluar iPad Air 11-inch (M2)	Galaxy Z Fold 2
Celluar iPad Air (3rd through 5th generation)	Galaxy Note 20
Celluar iPad A16	Galaxy A56, A55, A54, A53
Celluar iPad (7th through 10th generation)	Galaxy Tablet S9/S10 Cellular
Celluar iPad mini A17 Pro
Celluar iPad mini (5th and 6th generation)

VoWi-Fi

Now, connect to any Wi-Fi and talk with VoWi-Fi

Voice over Wi-Fi (VoWi-Fi) is a free service that stc brings to all our Postpaid and Prepaid voice customers. Using this service you can connect to any Wi-Fi network and enjoy local minutes to stay in touch with your family and friends. It’s a free, simple and flexible service designed to your enhance your mobile phone experience.

Who can enjoy the service?

Available for all stc postpaid and prepaid voice customers with:

VoWi-Fi supported device
Valid VoLTE service
Wi-Fi connection
Make sure that VoWi-Fi appears on the phone display

How to activate VoWi-Fi?

Go to the settings.
Turn on Wi-Fi calling in settings> wireless and networks> mobile network> wifi calling
Start enjoying the service.

What are the conditions for using the service?

Roaming is not applicable.
You can make local calls to stc and non-stc numbers.
The available minutes are based on the balance in your main plan, after which PAYG rates are applied.
For postpaid and prepaid customers, the same rate as per the plan is applied.
The service does not carry any extra charges.

VoLTE

Enjoy making high-quality calls with the ability to continue browsing the internet during the call without interruption!

Because we seek to enhance your experience with the best technology, we are pleased to provide free 4G Voice over LTE service.

What is VoLTE?

VoLTE stands for Voice over LTE. For once, this technology allows us to make mobile phone calls over modern LTE networks, resulting in clearer and more reliable connections than other older networks such as 3G. Turning on LTE/VoLTE requires you to turn on the cellular data setting on your phone. Don’t worry, VoLTE calls are still billed as minutes and will not generate any data usage

What are the benefits of VoLTE service?

Provides high quality calls.
Giving the user the opportunity to make calls and use the internet at the same time.
Make and receive calls faster.

Can I use VoLTE to call without data balance?

Yes, you can.

Is there a fee for VoLTE service?

No, stc provides the service for free.

Can I call another person whose device does not support VoLTE?

Yes, you can.

Can a user use VoLTE while roaming?

Yes; however, the service currently operates in the United States of America only.

How to Enable VoLTE on an iPhone/iOS Device?

Tap Settings.
Tap Cellular.
Ensure the Cellular Data switch is in the “on” position.
Tap Cellular Data Options.
Tap Voice & Data.
Ensure 4G or LTE is selected (has a checkmark). If not, tap. It may even say ‘4G, VoLTE On’. Or, you may have a ‘5G Auto’ or ‘5G On’ option, we suggest choosing ‘5G Auto’ if 5G is included in your data plan.
If there is a separate VoLTE slider, make sure it is in the “on” position.

These instructions are for the newest iPhone software. On older versions, the process to turn on VoLTE will be very similar.

How to Enable VoLTE on an Android Device?

Depending on the specific Android device you are using, these steps may differ somewhat.

Tap Settings.
Tap Network & Internet (or Connections)
Tap Call (or Cellular Networks, Mobile Network, or Mobile Data)
Tap Preferred Network Type (or Network Mode)
Select LTE and/or 5G (if your data plan includes 5G) and enable VoLTE / HD Voice / Enhanced Calling.

Go to the dial pad of your phone.
Tap the 3 dots/menu in top right.
Tap Call Settings.
Tap to enable VoLTE / HD Voice / Enhanced calling.

What are the VoLTE stc Certified Devices?

You can see the list of devices here

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