For STC TV Home and App subscribers on a landline, Baiti 5G, or Postpaid mobile plans:

Basic:

• Viewing quality: FHD

• Add up to 4 devices

• Replay programs for up to 14 days

• Simultaneous viewing on 2 devices

• Limited options in movies, series library, and premium channels

Premium:

• Viewing quality: 4K (for compatible devices)

• Add up to 8 devices or unlimited devices

• Replay programs for up to 14 days

• Simultaneous viewing on 4 devices

• Offline viewing

• Casting feature

• Wide options in movies, series library, and premium channels

1. . Eligible customers for free subscription: Tamayouz customers or Mofawtar 4,Mofawtar Max, Mofawtar Prime 4 and Mofawtar Prime 5 customers, you can directly sign in using your mobile number.

2. For other stc customers: You can subscribe by simply logging in through stc tv app. Then the subscription will be basic automatically, and you can upgrade the package to premium through the app

1. Eligable users: If you are a subscribed to Baity Max, Entertinm, Stream or Games, you can immediately sign in to stc tv app using your landline, and you can order stc tv STB through the store or mystc.

2. Other stc customers: contact 900.

Using your stc tv home cridentials, you can access you account either via your stb or through any of our supporting devices: Smart phones & tablets (IOS, Android) Web browsers (Chrome, Safari, Firefox) Smart TVs (Samsung, LG, Toshiba 2018 onwards) Android tv devices Apple tv.

Go to https://subscribe.stctv.com/ar/redeem Enter the code on this page. Select “Redeem” button Enter your mobile number or email address to create a new account. Once you are successfully subscribed, you will see a confirmation screen.

Step 1: Go to Shahid.mbc.net/ar/home then click on sign in.

Step 2: Enter your landline number with the area code with out "Zero 0"

Step 3: Enter the verification code you receive in an sms, accept terms and condition and click on continue.

For updating your contacts numbers via mystc. Please visit below link https://my.stc/profile

For baity customers, the password can be recovered by sending 2010 to 900.

An additional device can be purchased through mystc app or through visiting one of the branches.

A remote control device can be ordered through the mystc app or through visiting one of the branches.

A customer has the right to replace his/her device in the event of a malfunction or manufacturing defect. Call 900 to replace your device or go to stc tv service centers.

stc tv devices warranty is for two years, exclusive of misuse.

Customers registered with stc tv Home through landlines number or Baity data SIM number of Baity package: Please call 900 for STC Technical Support.

Customers registered by mobile number or email: If you have an inquiry or need assistance regarding stc tv services, you may contact us around the clock, seven days a week from the "Support" icon on our website stctv.com.

You may also email us at the following email address, and we will get back to you in the soonest: support@stctv.com

Please see the attached file from here

Before you start transferring your watch (casting), you should make sure that you have downloaded the latest version of the stc tv app on your mobile device, and follow the below steps:

Make sure your phone is connected to the Internet using the same Wi-Fi network used with your Chromecast or Chromecast TV >> Open stc tv app >> Tap the Casting button, located in the upper-right corner of any app screen >> Now, choose the device whose screen you want to send the image >> When connected, the color of the Casting button will change, as a sign of successful completion of the connection >> Now, you can play any movie or episode through the app, to be displayed on the big screen.

To stop streaming, you can press the casting button and choose to stop casting or disconnect.