1. Eligable users: If you are a Tamayouz customer, or subscribed to Mofawtar 4 or Mofawtar Max you can directly sign in using your mobile number. 

2. Other stc customers: you can subscribe through logging in to mystc >> Home >> Entertainment >> stc tv Subscription.

1. Eligable users: If you are a subscribed to Baity Max, Entertinm, Stream or Games, you can immediately sign in to stc tv app using your landline, and you can order stc tv STB through the store or mystc.

2. Other stc customers: contact 900.

Using your stc tv home cridentials, you can access you account either via your stb or through any of our supporting devices: Smart phones & tablets (IOS, Android) Web browsers (Chrome, Safari, Firefox) Smart TVs (Samsung, LG, Toshiba 2018 onwards) Android tv devices Apple tv.

Go to https://stctv.com/en/redeem Enter the code on this page. Select “Redeem” button Enter your mobile number or email address to create a new account. Once you are successfully subscribed, you will see a confirmation screen.

Step 1: Go to Shahid.mbc.net/ar/home then click on sign in.

Step 2: Enter your landline number with the area code with out "Zero 0"

Step 3: Enter the verification code you receive in an sms, accept terms and condition and click on continue.

Step 4: Continue your registration by entering an email address that has not been subscribed to Shahid and create a password. for your account.

For updating your contacts numbers via mystc. Please visit below link https://my.stc/profile

For baity customers, the password can be recovered by sending 2010 to 900.

An additional device can be purchased through mystc app or through visiting one of the branches.

A remote control device can be ordered through the mystc app or through visiting one of the branches.

A customer has the right to replace his/her device in the event of a malfunction or manufacturing defect. Call 900 to replace your device or go to stc tv service centers.

stc tv devices warranty is for two years, exclusive of misuse.

Customers registered with stc tv Home through landlines number or Baity data SIM number of Baity package: Please call 900 for STC Technical Support.

Customers registered by mobile number or email: If you have an inquiry or need assistance regarding stc tv services, you may contact us around the clock, seven days a week from the "Support" icon on our website stctv.com.

You may also email us at the following email address, and we will get back to you in the soonest: support@stctv.com

Please see the attached file from here

A number of error codes may appear to the user while the service is running, to view them and know their details, click here

stc tv offers three different subscription plans to meet customer needs. Each plan will determine the features available to each subscriber. All subscription plans offer you unlimited access to a library of movies, series and shows as well as a range of live TV channels. The subscription plans described are only available for the following payment methods: Pay by stc phone (KSA), pay by stc phone (Bahrain), pay by stc phone (Kuwait), and pay by credit card.

If you are a stc tv subscriber using your Mofawtar 4 and Max mobile number, you can upgrade to the Classic or Premium plan by logging in to stctv.com.

Lite

·      Ability to add 4 devices

·      Up to HD watching resolution

·      One-day Rewind TV

·      Ability to watch on one device simultaneously

Basic

·      Up to FHD watching resolution

·      Ability to add 4 devices

·      7-Days Rewind TV

·      Ability to watch on two devices simultaneously

·      Casting feature

·      Upload content

Premium

·      Up to 4K viewing resolution for compatible devices

·      Ability to add 8 devices

·      14-days Rewind TV

·      Simultaneously watch on 4 devices

·      Casting feature available

·      Upload content

Before you start transferring your watch (casting), you should make sure that you have downloaded the latest version of the stc tv app on your mobile device, and follow the below steps:

Make sure your phone is connected to the Internet using the same Wi-Fi network used with your Chromecast or Chromecast TV >> Open stc tv app >> Tap the Casting button, located in the upper-right corner of any app screen >> Now, choose the device whose screen you want to send the image >> When connected, the color of the Casting button will change, as a sign of successful completion of the connection >> Now, you can play any movie or episode through the app, to be displayed on the big screen.

To stop streaming, you can press the casting button and choose to stop casting or disconnect.