receive an extra 500 SR on top of your old device's value with any of the devices listed below.
model |
trade in discount |
iPhone 15 series |
500 SAR |
*Offer only valid in stores.
replace your old device with new one
receive an extra 500 SR on top of your old device's value with any of the devices listed below.
model |
trade in discount |
iPhone 15 series |
500 SAR |
*Offer only valid in stores.
trade-in program allow stc and non-stc customers to evaluate and trade in their old smart devices for cash value in their stc e-wallet to use it in purchasing new smartphone device via stc stores.
you can initially evaluate your device, obtain an initial price, and book an appointment through mystc application, as described in the following steps:
1- login to mystc application
2- click on the store icon
3- click on Trade in your device.
4- choose the category of your device.
5- enter all your device information and details.
6- obtain your device's initial pricing and Summery.
7- select the day and time tomake the appointment .
the device will be evaluated according to the following table:
condition | screen | body |
grade a | clean screen, No scratches visible from 30cm | clean body,No scratches visible from 30cm |
grade b | minor scratches (less than 5mm) visible from 30cm | minor scratches (less than 5mm) visible from 30cm |
grade c |
multiple Scratches or Cracked Screen or pixelated dots or pink line or burnt screen | any crack, Major dents or Major scratches or Major Paint wear or Casing bent or camera lens |
1- the trade in program is applicable to specific devices such as (iPhone, iPad, and Samsung).
2-devices must be examined and evaluated by the employee before being accepted into the program ,moreover he determine the final price of the device.
3-iPhones are evaluated based on battery life to determine the device's final price.
4- customer is not entitled to return his/her mobile phone after replacing it, or get its value in cash (the device value shall be deposited, after customer approval, in his/her electronic wallet).
5- stc has the right to reject any device that does not meet the conditions, and also has the right to suspend or amend the program at any time.
6- the customer may use the amount in the electronic wallet to buy a smart device or a new accessory from stc.
7- trade-in offers do not include free accessories or gifts with the devices.
1.
a: all existing and new customers as well as other operators beneficiaries.
2.
a: trade-in program covers devices mentioned in mystc app, which is updated periodically.
3.
a: the prices provided by service representative are fixed and non-negotiable.
4.
a: service provider will create an account for you after providing him/her with required data.
5.
a: yes, you are. Trade-in process amount will be deposited in e-wallet.