Materiality and stakeholders

According to the Global Reporting Initiative (GRI) and other leading standards, material matters refer to topics that hold significant importance for an organization’s ability to generate value over the short, medium and long term. These topics influence stakeholders’ perceptions of the organization, including those of customers, employees, investors, regulators and the broader community. stc recognizes these material matters are integral to our strategy, performance and long-term sustainability, making them pivotal considerations in leadership decision-making.

Materiality assessment outcomes

The material topics were assessed and finalized through a comprehensive stakeholder engagement process and alignment with stc’s strategic priorities, industry benchmarks and global sustainability standards.

Below is the breakdown of the material topics.

Environmental performance and climate

Energy and climate change
Resource management

Development of human capital through digital innovation

Accessibility and digital inclusion
Digital innovation and experience
Health, safety and wellness
Diversity, equality and inclusivity
Customer relations and satisfaction
Talent management
Community contribution and development

Strong governance and ethical excellence

Business ethics and governance
Data privacy, security and protection
Supply chain management
Human rights

Stakeholder engagement

Engaging with stakeholders remains at the heart of stc’s approach to identifying and prioritizing material topics. In 2024, we strengthened our stakeholder engagement practices to ensure that our sustainability strategy is aligned with their evolving expectations and the dynamic needs of our industry.