Postpaid

Qitaf Reward	Points	SAR Value for Bill Payment	SMS Code
Postpaid Bill Payment	100	10	761
Postpaid Bill Payment	300	30	762
Postpaid Bill Payment	500	50	763
Postpaid Bill Payment	700	70	764

Prepaid

Qitaf Reward	Points	SAR Value for Recharge	SMS Code
Prepaid Recharge	50	5	791
Prepaid Recharge	100	10	792
Prepaid Recharge	300	30	793
Prepaid Recharge	500	50	794

Landline

Qitaf Reward	Points	value in Saudi riyals	Redemption method
Landline	50	5	Mystc
Landline	100	10	Mystc
Landline	300	30	Mystc
Landline	500	50	Mystc

FAQ’s

What is this bill payment product for postpaid and landline?

It allows you as a customer to adjust your bill amount by paying with Qitaf points for your landline and postpaid lines

Who can avail this service as a customer?

Prepaid, landline and postpaid subscribers that are enrolled in Qitaf.

When will the amount redeemed for, will get adjusted against the bill?

If you as a user has the bill date on 1st Feb 2021, and he/she makes a redemption on 20th of Jan 2021, the outstanding amount on the 1st of Feb 2021 will be reduced by the SR value for which the user redeemed the points for. So, any value redeemed for will adjust the upcoming bill amount accordingly.

How can the customer get the service?

Login to Mystc through mystc website or mystc app and go to Qitaf section and select Qitaf rewards Or via 900-sms channel text 1919 for details

What is this Qitaf redeemable recharge product?

It allows a prepaid customer to use his Qitaf points to acquire recharge credit.

How soon will I get the prepaid credit after redeeming points?

It is instantaneous and you will get the SR amount immediately after a successful redemption.

Can I use this prepaid credit for any usage or purchase of bundles?

Yes, this credit is just like your existing SAWA credit.

Can I avail this service multiple time in calendar month?

No, you can use this service only once in calendar month.