Earning qitaf points for postpaid customers

Postpaid customers can earn qitaf points when paying the bills. The value of the points earned is based
on the overall bill value, except for the value of the following packages or services where the customer does not earn qitaf points:


  • Value added tax
  • Device installment
  • Direct Billing services*
  • Roaming packages*
  • Some add-on services*
  • Some legacy postpaid packages*

Note that for every 10 SR paid by the customer, will earn:
Classic and Tamayouz Gold customer: 1 qitaf point
Tamayouz Platinum customer: 1.5 qitaf points
Tamayouz Diamond customer: 2 qitaf points



*Starting from 19th June 2022, some packages and add-ons services that the customer subscribes to will be excluded from earning qitaf points, which are as follows:


Roaming packages Direct Billing services Some add-on services postpaid Packages
Receiving calls packages for scholarship Apple App Store Mawjood Extra Jawwal 45
Call Receiving Roaming while Vacations Google Play Store Aljawal Control Jawwal 25
Global basic roaming for calls (3 Days) Spotify Call Barring Zero Package
Global basic roaming for calls (1 Week) Microsoft & Xbox SADA Tone Purchase Zero Package Plus
Global basic roaming for calls (1 Month) Huawei SADA
GCC roaming (14 Days) NETFLIX VIP Service
GCC roaming (1 Week) OSN Salaty
GCC roaming (3 Days) Shahid VIP
GCC roaming (12 Hours) Deezer
GCC roaming (1 Day) Spacetoon go
Global premium roaming for internet & calls (1 Week) Makooky app
Global premium roaming for internet & calls (2 Weeks) Lamsa app
Global premium roaming for internet & calls (1 Month) Harvard Business Review
Global basic roaming for internet (1 Day) Anghami
Global basic roaming for internet (1 Week) stc TV
Global basic roaming for internet (2 Weeks)
Global basic roaming for internet (1 Month)


FAQs:


When will I earn my qitaf points?

Points will be added immediately after the bill is paid.


How many points will I earn for the bills I have paid?

For every 10 SR paid the customer will earn:
Classic and Tamayouz Gold customer: 1 qitaf point
Tamayouz Platinum customer: 1.5 qitaf points
Tamayouz Diamond customer: 2 qitaf points
Except the following amounts: (Value added tax - Device installment - Direct Billing services - Roaming packages - Some add-on services - Some legacy postpaid packages)*


Will prepaid customers be affected in earning qitaf points?

No, prepaid customers earn qitaf points by recharging the balance.


Will I earn qitaf points on those postpaid packages (Jawwal 45, Jawwal 25, Zero Package, Zero Package Plus) ?

No, you will not earn qitaf points on the payment on the main subscription of those packages,
but you will earn points on the remaining payment made which is subject to qitaf accrual rules.