Telegraph Service

Now, EBU sector allows its customers to send a written telegraph to another customer or government agency or VIPs, whether internally or internationally, and in both Arabic and English language.

Telegraph Types:

  • Express telegraph will be delivered within 6 hours. .
  • Normal telegraph inside the kingdom will be delivered within 24 hours.
  • Normal telegraph to Arab countries or other countries will be sent within 48 hours.
  • Humanitarian telegraph is considered as an express one.

Telegraph Fees:

  • Express messages Local and national: SR1 per word and it's delivered within 6 hours (During an official working hours).
  • Normal messages Local and national: SR 0.50 per word and it's delivered within 24 hours.
  • Normal messages to Arab country: SR 0.60 per word and it's sent within 48 hours.
  • Normal messages to other countries: it's sent within 48 hours each country have a different fee.
  • Humanitarian cause telegraph is considered an express telegraph, and it is a free service.

Service Request:

  • Through MyBusiness portal (only by the admin user).
  • Call 969 from mobile phone or landline.
  • Send email to
  • Send a fax to 8003030969.

Sending telegrams is not possible through prepaid numbers or of other operator’s numbers.

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