Interactive Messages Service
nteractive Messages offer a 2-way SMS communication between businesses and their customers, wherein customers can send and receive SMS messages through customized short codes assigned to each company.
It helps lower administrative expenses when calling and communicating with the customers.
It provides the most convenient access to relevant information related to the end- users’ inquiries.
It allows more efficient and effective communication with the target customer. Additionally, it allows for the development of new service delivery channels.
It offers a fast, flexible and accurate method to enhance the customer relationship.
How it Works
Customers send an inquiry or service order directly per SMS using a specific short code. The company responds to the inquiry or service order directly.
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