Interactive Messages Service

Service Description:

nteractive Messages offer a 2-way SMS communication between businesses and their customers, wherein customers can send and receive SMS messages through customized short codes assigned to each company.

Service Benefits

  • Cost Effective

    It helps lower administrative expenses when calling and communicating with the customers.

  • Content Management

    It provides the most convenient access to relevant information related to the end- users’ inquiries.

  • High Effectiveness

    It allows more efficient and effective communication with the target customer. Additionally, it allows for the development of new service delivery channels.

  • High Flexibility

    It offers a fast, flexible and accurate method to enhance the customer relationship.

Service Details

How it Works

Customers send an inquiry or service order directly per SMS using a specific short code. The company responds to the inquiry or service order directly.

Typical Users

  • Banks
  • Postal Services
  • Airlines
  • Hospitals

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