Keep their phones safe and their work secure
With the Premium Devices Protection Program, you can protect your new facility's devices from any damage or glitch that is not covered by the device manufacturer's warranty for the period of the device contract.
Let the protection be comprehensive
Because we value your comfort, the service includes:
- Receiving and transporting the broken device to and from your facility.
- Repair broken device screen.
- Repair malfunctions caused by liquid exposure to the device.
- Repair the device of any technical defect.
- Replacing the device with a new device when needed and at a fixed fee.
Activate your subscription now
Get the service at 33.35 SR per month until the end of your device contract!
With a fee of 401.35 SR when you want to repair or replace your device every time*
* The term of the stc protect contract is 12, 18 or 24 months, in accordance with the period chosen for the device’s contract
* Customers are entitled to 2 device repairs or 1 replacement
* Prices are 15% VAT inclusive
Available for selected devices ، only and not available for device sold in bundles.
Service activation channels
Whether you choose an installment device program or a device discount, you can get the service after you buy the phone via:
- Account Manager
- Visit one of our branches and offices
Terms and Conditions
- General Terms and Conditions
- The Customer’s Rights and Responsibilities
- Complaints Handling Procedures
Please fill the below fields and we will get back to you shortly.
information and service requests
account manager & schedule an appointment
909 (24/7 toll-free)

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Request a Form
Please select a PDF form, from dropdown list bellow.
To subscribe please print and fill the form then send it to your account manager or visit any of our outlet to submit.