We manage your routers remotely to keep you connected

Your enterprise router is the building block of connectivity. Managing it requires expertise, incurs substantial expenses and ensuring its always available is a challenge.

stc Business has the answer. Our Managed Router Service (MRS) is a value-added service on top of data connectivity delivered by stc to help enterprises, governments and data centers, by having their router infrastructure managed.

The result: Enterprise customers can do more important things. Time and resources are spent better. It’s no surprise, we manage over 10,000 MRS circuits across the Kingdom. We manage not just routers, but results.

  • End-to-end management of routers - small to large, simple to complex; stc Business can handle it.
  • Single window to manage router performance to conduct triage and resolve issues.
  • Complete portfolio - MRS is supported by other managed services, so you are covered by one trusted provider.
  • A competitive one-time charge, predictable monthly charges with term discounts. Move costs from Opex to Capex.
  • Single unified billing and technical support.

Business Benefits:

  • Reduce initial investment and operational costs. .
  • SLA-driven to ensure high performance.
  • Support with design, upgrade and migration of legacy networks. .
  • MRS provides you with the flexibility needed by offering business the option to choose the number of sites to be managed.
  • Focus IT resources on developing value instead of running IT infrastructure.
  • Immediate access to world-class capabilities and resources. .

Service Advantages:

  • Monitoring and diagnosing routers remotely.
  • Accelerate engineering with stc’s technical expertise.
  • Avoid recruiting Network experts.
  • 24x7x365 monitoring from stc’s centralized NOC.
  • Increases availability of services and minimizes MTTR.
  • Reduces burden of managing vendor support contracts.
  • 24/7 Helpdesk with onsite and offsite support.
  • Maintenance and replacement for faulty hardware.

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