Social Responsibility Programs

Al-Wafaa Healthcare Program

STC lauched the “Health” Initiative, aiming at establishing and equipping 22 health centers for primary health care in the remote villages and hamlets that lack health services, with a total cost of 100 million Riyals, as follows:
Region Health Center Name
Al Jawf Al Suwair
Al-Qassim Al Hellaliyyah
Eastern Region Al Thibiya
Riyadh Al Kharoiya
Riyadh Al Nabawan
Riyadh Nazwa
Riyadh Afif
Northern Borders Region Al Uwayqilah
Jizan Al Husainiyah
Najran Aba Al Saud
Tabuk Al Gadeed
Tabuk Al Kharba’a
Tabuk Abu Qazzaz
Tabuk Al Badia'a
Al-Ahsa Al Twaitheer
Al-Ahsa Al-Sho'ba
Ha'il Beda'a Ben Hwait
Medina Reem
Medina Badr
Medina Al Aiss
Medina Al Faqir
Medina Al Hasw

The National Entrepreneurship Institute

The Company contributed, in cooperation with the Ministry of Petroleum and Mineral Resources and the General Organization for Technical Education and Vocational Training, to the establishment of the National Entrepreneurship Institute, a non-profit national center that helps men and women who wish to be self-emploteyed or own small and medium-sized entreprises, in order to:
  • Promote self-employment among the members of the community and build a positive attitude towards it practice.
  • Develop the National Entrepreneurship Program and small and medium-sized enterprises.
  • Rehabilitate human cadres specialized in entrepreneurship and small and medium-sized enterprises development.
  • Help more than ten thousand entrepreneurs in establishing their small and medium-sized enterprises, through approved centers.
  • Enable entrepreneurs and specialists, in terms of keeping pace with developments in entrepreneurship and self-employment.
  • Provide various services, including: self-employment promotion, trainings, consultancies, guidance, obtaining funds and permits.

Saudization Initiative

STC continues its efforts towards relying on qualified national capacities, thus reaching a saudization rate of 90%. And in appreciation of its distinguished presence in the nationalization field, the Company was honored by Their Excellencies the Ministers of Labor in the GCC countries, along with similar appreciations from suprem leards in the Kigdom and the Gulf, thanks to the Company’s distinction in nationalization within the communications and information technology sector, which is considered one of the latest, most developend and changing filed in the world.

Supporting the Research Chairs Program

STC and King Saud University launched the first communitactions and information technology specialized chair of its kind, through an agreement with a value of 10 million Riyals, under the name of “the STC Chair”. The Chair led to:
  • The establishment of a communications and networks factory and an electromagnetic imaging factory at the University.
  • The provision of 16 research projects during the Chair’s working period.
  • The provision of a service consultancy project to the Ministry of Defense.
  • The establishment of 38 scientific workshops.
  • The publication of 35 scientific researches.

King Salman Science Oasis

The Company contributed to the establishment of King Salman Science Oasis, through taking upon itself to implement the technology hall of the oasis, with an amount of 50 million SAR. The project is considered one of the most important science features, constituting a distinguished science knowledge platform in the capital. The project aims at motivating the community, especially kids and youth, to give interest in science and technology applications, through interactive programs and presentations.

Donation Shortcode Service

STC offers a donation shortcode service for the customers’ donations for charities, enabling these latter to receive financial resources that help them accomplish their programs, implement their obligation towards the community, and to continue their activities. The following table shows the charities names and donation shortcodes, from the launching of the service till the end of 2014:
No. Association Donation Short Code No. Association

Donation Short Code

1

Prince Salman Charity Housing Association

5040

62

Al Birr Charitable Society in Al-Bateen

800793

2

Disabled Children's Association

5050

63

Al Qura Charitable Society

800794

3

Charitable Fund for the Holy Quran Memorization Associations in KSA

5051

64

Al Birr Charitable Society in Al Lith

800795

4

Al Birr Charity Society in Riyadh

5052

65

Alver Charitable Society in Al-Bosr

800796

5

Voice of Down Syndrome Society

5053

66

Zahra Breast Cancer Association

800797

6

Anti-Smoking Charitable Association (Purity)

5054

67

Holy Quran Memorization Charity in Rahat

800798

7

Charity Committee for Orphans’ Care (Insan)

5055

68

Al-Najeel Charitable Society

800799

8

Charitable Health Society For Patients Care (Enayah)

5056

69

Al Birr Charitable Society in Al-Majmaa

801010

9

Saudi Alzheimer Disease Association

5057

70

Al Birr Charitable Society in Mecca

801030

10

National Home Health Care Foundation

5059

71

Al Birr Charitable Society in Al Zulfi

801031

11

Prince Fahd bin Salman Charitable Society for the Care of Kidney Failure Patients (Kelana)

5060

72

Al Birr Charitable Society in Maghib Al-Sir

801032

12

Holy Quran Memorizing Society - Al Bukairiyah

5061

73

Al Birr Charitable Society in Thaqif

801037

13

Adults Motor Disabilities Association (Harakia)

5063

74

Al Birr Charitable Society in Sibia

801039

14

Charity Society for Marriage and Family Care in Buraydah

5064

75

Holy Quran Memorization Charity in Rafha

801045

15

Al Birr Charitable Society in Al Sharqia

5065

76

Al Birr Charitable Society in Al Buraydah

801047

16

اCharity Society for Marriage and Family Care in Medina

5066

77

Al Birr Charitable Society in Al Ghat

801101

17

Al Birr Charitable Society in Al-Muzahmiyya

5069

78

Al Ihsan Charity Association

801102

18

Saudi Cancer Society

5070

79

Al Birr Charitable Society in Al Dulaymiyah

801103

19

Onaizah Association for Development and Human Services

5074

80

Holy Quran Memorization Charity in Ahhad Rafida

801105

20

Charity Society for the Holy Quran Memorization in Jubail

5075

81

Holy Quran Memorization Charity in Tarba

801108

21

Charity Society for Marriage and Family Development in Ar Ras (Hayah)

5076

82

Orphan Society in Al Buraydah (Abnaa)

801116

22

Ergah Charity Society

5078

83

Charitable Society in Al- Asyah, Ain Ibn Faheed

80124

23

Mawaddah Women Charity for Reduction of Divorce

5082

84

Al Birr Charitable Society in Unaizah

801147

24

Sanad Children's Cancer Support Association

5083

85

Holy Quran Memorization Charity in Al Ahsa

801153

25

Saudi ADHD Society

5086

86

Al Birr Charitable Society in Al Ras

801199

26

Saudi Association for of Hearing Impairment

5087

87

Heart Friends Charitable Society

803428

27

Charitable Society for the Holy Quran Memorization in Riyadh

5090

88

Al-Ihsan Charitable Society for Social Solidarity

803687

28

Zahra Breast Cancer Association

5092

89

Al Birr Charitable Society in Thahban

803689

29

The Centennial Fund

500100

90

Association for Social Awareness and Rehabilitation (Wae'i)

806641

30

Al Birr Charity Society in Bahr Abu Sakina

800728

91

Al Birr Charitable Society in Turubah

806649

31

Al Birr Charity Society in Al Majardah Governorate

800729

92

Holy Quran Memorization Charity in Al-Qassim

806667

32

Al Birr Charity Society in Jeddah

800731

93

Al Birr Charitable Society in Wadi Moharram, Al Hada

808218

33

Society Of Diabetic Patient Friends In Jeddah

800732

94

Weaam Association

809569

34

Saudi Charitable Society for the Welfare of Saudi Families Abroad (Awaser)

800734

95

Al Birr Charitable Society in Go Center

816600

35

El Wafa Charitable Society for Women

800736

96

Zamzam Association for Voluntary Medical Services

816616

36

Al Birr Charitable Society in Al Sarh

800737

97

Orphan’s Welfare Society in Asir

5105

37

Umm al-Qura Charity Society for Women

800738

98

Al-Kharj Charitable Society for the Disabled People

5106

38

Umm al-Qura Charity Society for Women

800739

99

Al Birr Charitable Society in Al-Mathlif

5104

39

Drug Recovery Association (Taafi)

800741

100

Najran Charity Society For Social Services

801106

40

Productive Families Charity -Monteja

800742

101

Charity Foundation for Building Mosques

5094

41

Al Birr Charitable Society in Wadi Bin Hashbal

800743

102

Al Birr Charitable Society in Al Raboah

801130

42

Wadi Qayyah Charitable Society

800748

103

Najran Orphan’s Care Society (Rufaqaa)

801107

43

Umar Bin A Khattab Charity in Al Qassim

800749

104

Saudi Charitable Society for Liver Patients

5101

44

Ebsar Foundation

800751

105

Charitable Society for Memorization of the Holy Quran in Eastern Province

5102

45

Al Birr Society in Rahat, Mecca

800755

106

Saudi Charitable Association for Diabetes

801150

46

Um Al Qura Women’s Society (Beit Al-Tifl)

800757

107

Al Birr Charitable Society in Al Dilam

5108

47

Al Birr Charitable Society in Al Majardah

800758

108

Saudi Diabetes & Endocrine Association

801109

48

National Charitable Society for Blood

800761

109

Al-Nahda Charitable Society for Women

5103

49

King Abdul Aziz Charitable Society in Tabuk

800762

110

Msajidona Committee

5112

50

Al Birr Charitable Society in Al-A'radiyyah Al-Janoubiyyah

800763

111

Herafia Society for Handicrafts

5089

51

Charitable Society for Marriage and Family Care

800764

112

Society Friends Association

5088

52

Eastern Province Society for Disabled Persons

800767

113

Al Birr Charitable Society in Jeddah

5091

53

Charitable Society in Al-Bateen, Al Qassim

800768

114

Charity Foundation for Caring Orphans (Ekhaa)

5097

54

Down Syndrome Charitable Association (DSCA)

800781

115

Orphan’s Welfare Society in Al Buraydah

5111

55

Al Qura Charitable Society in Al Shawwaq

800784

116

Al Birr Charitable Society in Al Sair

801143

56

Al Birr and Social Services Charitable Society in Khatham

800785

117

Al Birr Charitable Society in Tala'a Al Temyat

5113

57

Heart Friends Charitable Society in Jeddah

800786

118

Al Fodool Charitable Society

801126

58

Al Birr And Social Services Charity in Al Mandaq

800789

119

Vitiligo Charity Foundation

5107

59

Eastern Province Society for Disabled Persons

800790

120

Balsam Society for Cancer Patients’ Families

5110

60

Al Birr Charitable Society in Al Hulayfah Alo'lya

800791

121

Blind Charity Association (Kafeef)

5109

61

Al Birr Charitable Society in Bahr Abu Sakina

800792

122


The Special Needs Package

STC designed a package for those with special needs, including free calls and messages, as follows:

Bundle 400 Bundle 200 Bundle 100 Bundle 30
Free Setup Fees – 50 Riyals Discount Yes Yes Yes Yes
Discout on Subscriptions and Usage within the Network: 50% 50% 50% 50%
Monthly Free Video Calls within the Network: Unlimited Unlimited 500 n/a
Smartphone discount × × × ×
Monthly Free SMS within the Network: 300 300 300 300
Monthly Free MMS within the Network 300 300 300 300

Free Telegraphs

STC offers a free humanitarian telegraph service for all callers, in humanitarian situations, such as matters of life and death, medical evacuation requests… The STC telegraph center is available 24/7 on 969. Telegraphs are received, processed, and sent in a record time. Express telegraphs will be delivered within 6 hours, inside the Kingdom and abroad.

Child Helpline

STC, in cooperation with the Ministry of the National Guard, represented by the Health affairs family safety program, hosted the offered a free child helpline on 116111, in parallel with the program’s role in serving children and childhood in the Kingdome and working on limiting violence and child abuse and preserving their rights. The line receives calls every day of the week, from 9 a.m till 11 p.m, where calls are received and immediate advices are given, in relation with violence against children under 18 years old.

Customer Service Office for the Hearing Impaired in Riyadh

STC initiated, within its quest to serve its customers with special needs, an office at the Deaf Club in Riyadh, in order to offer its various and innovative services for the club members, for them not to bother to go to other offices. The office is handled by hearing impaired employees, for a direct and clear communication. The office is considered the first of its kind in the Kingdom, and offers the company’s various services for the club members and hearing impaired visitors. All the STC services, including mobile services are presented and given for customers at the office. The number of customers served at the office during 2014 reahced 1809.

Issuance of the Telecom Services in Sign Language manual

STC issued the first manual of its kind, for hearing impaired services, under the title “Telecom Services in Sign Language manual”, in order to enable the company’s sales staff to understand the service required by the customers of this cathegory. The manual includes all the STC terminology and services in sign language. The manual was distributed on all the company’s offices and branches; in order to enable the company’s sales staff to help the customers of this cathegory.