This leaflet sets out our complaint handling policy. It explains:

  • What is a complaint
  • Who can make a complaint
  • How to make a complaint
  • What information to provide
  • The complaints process
  • Confidentiality
  • Equitability
  • What if you are not satisfied with our response
  • To view our Complaints Policy


Investors Inquiries

Fact Sheet

PDF 704 KB

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