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STC Raises SAWA Daily Credit Limit to SR 100 for Postpaid Customers
Saudi News Nov 22, 2012
STC announced that it has enhanced the ‘Postpaid Recharge Service’, as it raised the daily credit limit that postpaid customers can transfer to a SAWA or Lana prepaid line to SR 100. In addition, the postpaid credit limit for transfers has been increased to SR 500 per billing period. The service enables customers to recharge their prepaid line (SAWA or Lana) from their postpaid lines (via the Budget Control Service), whether in the Kingdom or abroad. The amount transferred to the prepaid line is deducted from the postpaid bill, at no additional fees. The ‘Postpaid Recharge Service’ includes all features associated with a regular prepaid number recharge. The recharged amount is added to the desired prepaid number, and the expiry date of the prepaid number changes according to the transferred amount, and all transferred amounts are added to the receiver’s Qitaf credit. The maximum amount of transfers allowed is SR 500 per billing period, and SR 100 per day as per the following categories: 10, 20, 50, and 100 riyals. Customers can make up to 5 transactions per day. The service is not applicable to disconnected lines and those over the credit limit. Customers can activate the service by sending an SMS containing 144 to 902. Once sent, the customer receives a message outlining the activation and recharge details, in addition to the service’s features. Messages to 902 are free of charge even when the customer is abroad. The ‘Postpaid Recharge Service’ aims to give customers peace of mind as it enables them to recharge their close contacts’ SAWA prepaid numbers and helps both parties stay connected without the need to visit a customer-care centre to recharge the prepaid card. Both the postpaid sender and the prepaid receiver receive a free SMS outlining the recharge process details.