Smart devices user guide for after-sales services
  • Price
  •   Postpaid 100 Postpaid 200 Postpaid 400 Postpaid 1000  
    12 Months 18 Months 12 Months 18 Months 12 Months 18 Months 12 Months Prepaid
    Discount 300 SR 450 SR 600 SR 900 SR 1,800SR 2,700SR Free -
    iPhone6s Plus 16GB 2899 SR 2749 SR 2599 SR 2299 SR 1399 SR 499 SR Free 3,199 SR
    iPhone6s Plus 64GB 3299 SR 3149 SR 2999 SR 2699 SR 1799 SR 899 SR 99 SR 3,599 SR
    iPhone6s Plus 128GB 3399 SR 3249 SR 3099 SR 2799 SR 1899 SR 999 SR 199 SR 3,699 SR


  • Buy Now
  • City ×Office
    Riyadh Al-Hamrah - King Abdullah road
    AlJazeera Exit 15
    King Abdulaziz road
    Al Suwidy
    Tahlia Street
    Jeddah Jamjoum
    Tahlia Street
    Corniche
    Dammam Algelawiyeh
    Shatea
    Khobar Al-Montazah - Al-Dahran road
    Quassim Onaiza-Ashrfia
    Safra
    Hail Musayedia
    Jizan Jizan
    Tabuk Murooj Raisi
    Madinah Sadiq
    Kharj Kharj
    Al Ahsaa Burj Al Ali
    Baha Main Baha
    Taif Kamal Mall
    Jouf Saka
    Jubail Fanateer
    Makkah Al Adel
    Yanbu Al Senaeah
    Arar Arar
    Najran Faisaliah
    Asir Main Abha

  • Conditions
  • Customers eligible for a smartphone with the bundles:
    The customer can receive the device with the new postpaid bundles and a cash discount as follows:
    Customers rated one star or more can receive the smartphone with a cash discount for postpaid 100 and postpaid 200 packages.
    Customers rated two stars or more can receive the smartphone with a cash discount for postpaid 400 and postpaid 1000 packages.
    Ineligible Customers:
    In case the customer is ineligible for a direct discount, the price of the smartphone can be paid in cash when signing the contract. The price of the smartphone will be deducted from the monthly bill according to the contractual period and discount value:
    Discounts on smartphones as per the package and the contractual period:
    Bundle Postpaid 100 Postpaid 200 Postpaid 400 Postpaid 1000
    Highest limit of deduction (The amount of cash retrieval) for 12 month subscription contract 300 SR 600 SR 1800 SR 3500 SR
    Highest limit of deduction (The amount of cash retrieval) for 18 month subscription contract 450 SR 900 SR 2700 SR N/A

    Note: all the above-mentioned is subject to STC customer segmentation and the availability of devices.
    In case the customer wants to end the contract after changing to a new package, a cancelation fee will be charged according to the original package to which the customer is already subscribed.
    Changing your Device:
    In case the customer is subscribed to one of the new postpaid packages (postpaid100 – postpaid 200 – postpaid 400), then he can change his device by terminating the current contract. The customer must pay the discount amount remaining of the contract duration for the remaining months, and then choose a new device.
    Contract Cancelation:
    If the customer desires to cancel the contract, he must pay the remaining amount of the device price according to the device package in the following manner:
    For the Postpaid smart devices packages: the value of the discount given to the customer would be divided by the number of months of the original contract term. The result will be multiplied by the number of remaining months.