STC Self-service Machine

We are pleased to offer our valued customers a self-service machine. You may activate postpaid services, prepaid services and landlines, paying bills, exchanging SIM cards and other services through the machine as follows:

1Manage services:

  • Postpaid Line.
  • Sawa Prepaid Line.
  • Postpaid QUICKnet.
  • Prepaid QUICKnet.
  • Postpaid Plans (50, 100, 200, 400, 800).
  • Prepaid Plans (Sawa 25).
  • You may recharge Sawa Prepaid Plans or Postpaid Plans by selecting any of these amounts* (10, 20, 30, 50, 100, 200, 300), after having verified the type of available document on the self-service machine. You can recharge using credit cards (Visa, MasterCard).

2Printing bills:

You may print your bills:

  • Print a summary bill
  • Send a detailed bill to customers via email.


You may pay your bills directly without registering in self-services:

  • *Pay mobile bills.
  • *Pay landline bills.
  • *Pay Data SIM.

4SIM Cards:

You may get a new SIM card, replace lost SIM card and view the details of SIM numbers.

*5% VAT will be added to the total amount of the bill.

Self-service machines are available in more than 190 customer service offices and select public locations at some malls and airports in KSA.

Self-Service Machines Technical Support

All self-service machines receive technical support. You can request technical support through two steps, and the response will be provided within one hour from the request registration. You can follow up on your request through the following sales channels:

Email Support

Send an email to

inquiries and information

please feel free to contact us.Sales General Department at

Help and Support

We are happy to help you


  • view and pay your bill
  • check your data balance
  • activate your services
  • MYSTC App

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