Networking & VPN
QOS -Quality of Service

Service Description

This service from STC enables its customers to prioritize their Internet traffic on their IPVPN existing service. Furthermore, QoS allows your IPVPN to carry all of your applications including voice, video, data and Internet over the same network.

Service Benefits
  • High Availability
    QoS is provided throughout the Kingdom where there is an IPVPN connection.
  • Cost Effective
    QoS reduces your costs by using existing resources efficiently, thereby delaying or reducing the need for expansion or upgrades.
  • High Control
    QoS allows you to control network resources and to manage the network from a business, rather than technical, perspective.
  • Quality Improvement
    QoS improves the quality of your end-user of experience, which in turn results in the development of your business productivity. Furthermore, QoS aims at upgrading the performance of your business through achieving interaction among all applications within minimal time.
  • Priority Management
    QoS ensures that your time-sensitive (voice and video) and mission-critical applications are provided with the required resources and allows other applications to access the network.
  • Critical Monitoring
    QoS provides you with a comprehensive view of the service quality of your business-critical applications.
Service Details
QoS ensures that your real-time and mission-critical applications take priority over other data traffic on your VPN.
IPSec does not conflict with the use of QoS on the Customer Edge (CE) router. However, you can receive QoS from STC by using the “QoS pre-classification” feature on the CE routers.

STC provides you with the tools necessary to monitor and analyze the performance of your application via a web-based QoS performance management portal.

QoS Service Classes
  • Voice.
  • Video.
  • Business Priority High.
  • Business Priority Low.
  • Best Effort.
QoS Circuit Type
  • Ethernet.
  • SHDSL.
  • ADSL.
  • Wimax.
QoS Bandwidth Speed
Speed starts at 1 Mbps and reaches up to 2.5 Gbps.
For more information and service requests:
  1. Order the service through Service Request Form.
  2. Activate the service through the My STC portal .
  3. Visit any of our business sales outlets.
  4. Call your account manager.
  5. Call us on 909 or +966114525750 if you’re outside the Kingdom or customer of another operator.