Allows service subscribers to limit phone calls in a definite zone according to a predefined design.
Allows the distribution of the course of the incoming calls in one place or more based on the prior automatic choice of distribution:
- Transfer by percentage
- Transfer by sequence
Allows specifying an alternate destination number (e.g. voice mail) when a busy condition is encountered or when the called party does not answer.
Time Dependent Routing
Allows the setting of a routing and calling treatment of incoming calls according to the time of day, the day of the week, the day of the year, national holidays or special occasions.
Originating User Prompt
Allows providing an announcement that will request the caller to enter a digit or a series of digits as part of a safe redirection. This will transfer phone calls to the location of reception defined earlier.
Allows the service subscribers to queue a call whenever all access lines at a destination are busy, enabling the customer to receive more phone calls and the caller to listen to a voice message announcing that they have to wait until the line is available.
Allows specifying the maximum number of simultaneous calls that can be routed to a destination number.
Different types of measurements provided by the service and service subscriber reports, such as a statement of all incoming and outgoing phone calls, without the need of spending money on equipment that serves the same purpose. Upon analyzing such data, the customer will consider the best way to invest and enhance them.
Orginating Call Screening
AAllows the service subscriber to block or allow calls based on the location’s code of the phone (landline or mobile).
Emergency Routing Plan
Allows specifying a routing plan to be kept in reserve for special events and emergencies which can be activated at any moment through STC. This ensures that the person can be reached in case of any emergency.